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We collect certain personal information to provide a reliable, secure, and personalized shopping experience.

The types of information we collect depend on how you interact with our Website and Services.

1.1 Information You Provide Directly

When you place an order, create an account, contact us, or interact with our Services, we may collect:

• Contact information: Your name, email address, telephone number, billing address, and shipping address.
• Order information: Products purchased, order numbers, transaction details, delivery preferences, purchase history, returns, and exchanges.
• Payment information: Payment method, payment confirmation, transaction status, and related billing details. Payments are processed through Shopify and authorized payment service providers. We generally do not receive or store complete payment card numbers.
• Account information: Account identifiers, login credentials managed by our platform, preferences, and account settings.
• Customer communications: Messages, inquiries, feedback, product reviews, and information you voluntarily provide to our support team.

We use this information only for legitimate business purposes, including processing orders, providing customer support, maintaining account functionality, and fulfilling our legal obligations.

1.2 Information Collected Automatically

When you visit our Website, certain technical and usage information may be collected automatically, including:

• IP address and approximate geographic location.
• Browser type, operating system, and device information.
• Device identifiers and cookie identifiers.
• Pages and products viewed.
• Referring websites and search terms, where available.
• Shopping cart activity and interactions with Website features.
• Date, time, and duration of visits.
• General website performance and usage information.

This information helps us maintain Website functionality, improve user experience, understand customer preferences, and protect our Services from fraudulent activity.

1.3 Information From Third Parties

We may receive relevant information from third parties that support our business operations, including:

• Shopify and other e-commerce service providers.
• Payment processors and fraud prevention services.
• Shipping carriers and fulfillment partners.
• Analytics and advertising providers, where their services are enabled.
• Customer service and email marketing platforms.
• Other service providers that assist with legitimate business operations.

We process information obtained from these sources in accordance with applicable laws and this Privacy Policy.

We may use your personal information for the following purposes:

2.1 Order Processing and Fulfillment

To:

• Process and confirm purchases.
• Verify transactions and payment status.
• Arrange shipping and delivery.
• Send order confirmations and shipping updates.
• Handle returns, refunds, replacements, and exchanges.
• Provide assistance with missing parts, damaged products, and other product-related issues.

2.2 Customer Support and Communication

To:

• Respond to inquiries and requests.
• Provide product information and assistance.
• Resolve complaints and service issues.
• Communicate important updates about orders or our Services.

2.3 Website Improvement and Analytics

To:

• Understand how visitors navigate our Website.
• Identify and resolve technical issues.
• Improve product descriptions, navigation, and shopping functionality.
• Analyze Website performance and customer engagement.
• Improve our product offerings and overall shopping experience.

2.4 Marketing and Advertising

Subject to applicable law and your privacy preferences, we may use certain information to:

• Send product announcements, promotional offers, and newsletters.
• Show advertisements that may be relevant to your interests.
• Measure the effectiveness of advertising campaigns.
• Understand interactions with our Website and advertisements.
• Recommend products and accessories based on shopping interests or purchase activity.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages or by contacting us directly.

Unsubscribing from marketing emails will not prevent us from sending essential transactional messages about your orders.

2.5 Security, Fraud Prevention, and Legal Compliance

We may process personal information to detect, investigate, and prevent fraudulent transactions, unauthorized access, misuse of our Services, and other potentially unlawful activities.

We may also use information to comply with applicable laws, maintain business records, resolve disputes, and protect our legal rights.

Our Website uses cookies and similar technologies to support essential functionality, understand Website performance, and, where enabled, support advertising and personalization.

These technologies may include browser cookies, pixels, tags, and related tracking tools.

We may use the following categories:

Essential Cookies

Necessary for core Website functions, including shopping carts, checkout, security, and account access.

Analytics Cookies

Help us understand Website traffic, visitor interactions, and how customers use our Services.

Functional Cookies

Support features such as remembering preferences and improving the browsing experience.

Advertising Cookies

May be used, where enabled and permitted, to measure advertising performance and deliver relevant advertisements.

Depending on our active integrations, analytics and advertising technologies may involve providers such as Google and Meta.

Where required by applicable law, we request your consent before using non-essential cookies or similar tracking technologies.

You may also manage cookies through your browser settings. Disabling certain cookies may affect Website functionality.

Where available, you can manage your cookie preferences using the privacy or cookie settings controls provided on our Website.

We do not disclose personal information indiscriminately.

We may share relevant information with trusted third parties where necessary to operate our Services, fulfill transactions, comply with legal requirements, or support activities described in this Privacy Policy.

These recipients may include:

Shopify

Our e-commerce platform provider, which supports Website hosting, checkout, order management, and related services.

Payment Service Providers

Authorized providers that securely process payments and help detect potentially fraudulent transactions.

Shipping and Fulfillment Partners

Carriers, warehouses, and logistics providers that require shipping information to fulfill customer orders.

Analytics and Marketing Providers

Providers that help us analyze Website traffic, measure advertising performance, or deliver marketing services, where their tools are enabled and permitted.

Customer Support and Technology Providers

Service providers that support communications, technical operations, data storage, and Website maintenance.

Legal and Regulatory Authorities

Where disclosure is necessary to comply with applicable laws, respond to valid legal requests, prevent fraud, or protect our rights and customers.

We may also disclose information in connection with a legitimate business restructuring, acquisition, or transfer, subject to applicable legal requirements.

BRICKREGAL operates its online store using Shopify.

Shopify collects and processes certain personal information to provide, secure, and improve its e-commerce services.

Information submitted through our Website may be transmitted to Shopify and its authorized service providers, including providers operating in countries other than your country of residence.

Depending on the Shopify features enabled for our store, Shopify may also process information to support enhanced commerce services, personalization, analytics, and advertising-related functionality.

Where Shopify processes personal information for its own purposes, Shopify's privacy practices and applicable responsibilities may differ from ours.

For more information, please review:

Shopify Consumer Privacy Policy

Shopify Privacy Portal

We may use advertising and analytics technologies to understand customer interests, evaluate marketing campaigns, and present relevant product advertisements.

Depending on the technologies enabled, these activities may involve the use or disclosure of browsing information, device identifiers, and interaction data.

Certain disclosures may be considered the "sale" or "sharing" of personal information or "targeted advertising" under applicable privacy laws, even when no money is exchanged for that information.

Where applicable, you may have the right to opt out of these activities.

You may exercise applicable privacy choices by:

• Using the Your Privacy Choices or Do Not Sell or Share My Personal Information link on our Website, where provided.
• Adjusting your preferences through our cookie consent controls.
• Contacting us at claudecodex91@gmail.com.
• Adjusting your advertising preferences directly with relevant advertising platforms.

Where required by applicable law, we also recognize eligible opt-out preference signals, including Global Privacy Control (GPC), in accordance with our implemented privacy controls and legal obligations.

Some browsers send a separate "Do Not Track" (DNT) signal. Because DNT is not governed by a universally adopted technical standard, we do not necessarily respond to that signal in the same way as legally recognized opt-out mechanisms.

Where the European Union General Data Protection Regulation (GDPR), the UK GDPR, or similar laws apply, we rely on appropriate legal bases for processing personal information.

Depending on the purpose, these may include:

Performance of a Contract

Processing information necessary to fulfill your orders, provide purchased products, administer accounts, and respond to transaction-related requests.

Compliance With Legal Obligations

Processing necessary to meet applicable legal, tax, accounting, consumer protection, and regulatory requirements.

Legitimate Interests

Processing reasonably necessary for legitimate business purposes, such as preventing fraud, securing our Website, providing customer support, and improving business operations, where those interests are not overridden by your rights and freedoms.

Consent

Processing based on your consent where required, including certain marketing communications, analytics cookies, and personalized advertising technologies.

Where processing relies on consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

BRICKREGAL serves customers in different countries and uses service providers that may operate internationally.

As a result, personal information may be transferred to, stored in, or processed in countries outside your country of residence.

These countries may have privacy and data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we take steps to ensure appropriate safeguards are in place for international transfers of personal information. Such safeguards may include recognized contractual arrangements or other legally permitted transfer mechanisms.

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

Our Website operates on Shopify's e-commerce infrastructure, which provides security features designed to support secure online transactions.

Payments are handled through supported payment processing services.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We encourage customers to protect their account credentials and avoid sharing sensitive information through unsecured communication channels.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders.
• Providing customer support.
• Maintaining necessary business and accounting records.
• Meeting legal and regulatory obligations.
• Preventing fraud and addressing security concerns.
• Resolving disputes and enforcing applicable agreements.

Retention periods may vary depending on the category of information, the purpose for which it was collected, applicable legal requirements, and whether continued retention is reasonably necessary.

When information is no longer required, we take appropriate steps to delete, anonymize, or securely retain it where legally permitted or required.

Depending on your country or state of residence, you may have certain rights concerning your personal information.

These rights may include:

Right to Access

Request access to personal information we hold about you.

Right to Correction

Request correction of inaccurate or incomplete personal information.

Right to Deletion

Request deletion of personal information, subject to applicable legal exceptions.

Right to Data Portability

Request a copy of certain personal information in a portable format, where applicable.

Right to Restrict Processing

Request restrictions on certain processing activities, where permitted by law.

Right to Object

Object to certain processing activities, including processing based on legitimate interests and direct marketing.

Right to Withdraw Consent

Withdraw previously provided consent where consent is the legal basis for processing.

Right to Opt Out

Opt out of certain data sales, sharing, or targeted advertising activities where applicable privacy laws provide such rights.

You may exercise applicable rights by contacting us at:

claudecodex91@gmail.com

We may request reasonable information to verify your identity before responding to certain privacy requests.

We will respond within the time periods required by applicable law.

We will not unlawfully discriminate against you for exercising your privacy rights.

If permitted by applicable law, you may also authorize another person to submit a privacy request on your behalf, subject to appropriate verification.

Residents of certain U.S. states, including California and other states with applicable consumer privacy laws, may have additional rights regarding their personal information.

Depending on applicable law and our processing activities, these may include the right to:

• Know what categories of personal information we collect and why.
• Access specific personal information.
• Request correction or deletion.
• Obtain a portable copy of eligible personal information.
• Opt out of certain sales, sharing, or targeted advertising.
• Appeal a decision concerning a privacy request, where required.

Requests may be submitted through the privacy controls available on our Website or by contacting our support team.

We will process eligible requests in accordance with applicable law.

If you reside in the European Economic Area (EEA) or the United Kingdom, and applicable data protection law governs our processing of your information, you may have rights under the GDPR or UK GDPR.

These may include rights of access, rectification, erasure, restriction, objection, portability, and withdrawal of consent.

You may contact us to exercise your rights or raise questions regarding our processing of your personal information.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority.

BRICKREGAL's Services are intended for adults and are not directed toward children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to delete that information or otherwise comply with legal requirements.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the details below.

Our Website may contain links to third-party websites, social media platforms, or external services.

These third parties operate independently and may maintain their own privacy policies and data processing practices.

We encourage you to review the privacy policies of any third-party websites before providing personal information.

We are not responsible for the privacy practices of websites or services that we do not control.

We may update this Privacy Policy periodically to reflect changes to our business practices, service providers, technology, or applicable legal requirements.

When we make changes, we will publish the updated Privacy Policy on this page and revise the "Last Updated" date.

Where required by law, we will provide additional notice or request consent for material changes.

We encourage customers to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us.

BRICKREGAL

Website: https://brickregal.com

Email: claudecodex91@gmail.com

Phone: +86 152 1947 6602

Mailing Address: [Insert your verified business correspondence address before publication]

For privacy-related requests, please use the subject line Privacy Request – BRICKREGAL when contacting us by email.

We will review your inquiry and respond in accordance with applicable privacy laws.